Frequently Asked Question
Welcome to our FAQs section. Find quick answers to the most common questions customers ask about our products and services.
How can you help?
We provide complete RO water purifier solutions including installation, servicing, repairs, filter replacements, and annual maintenance. Our goal is to ensure your family always has access to safe, clean drinking water.
For quick assistance, you can contact us anytime at:
📞 +91 99658 85513 | +91 99400 87738
What is a return policy?
Unused and unopened products can be returned within 7 days of delivery.
If you receive a damaged or defective item, we offer a quick replacement or full refund.
For service-related issues, our technician will schedule a visit to resolve the concern promptly.
For return support, email us at:
✉️ info@apsrostore.com
What payment methods do you accept?
We accept all major payment modes including:
UPI
Credit & Debit Cards
Net Banking
Cash on Delivery (available in selected locations)
Submit a task
Need help with installation, service, or repair? Submit your request and our support team will contact you quickly.
Send message
Have a question or need guidance? Send us a message anytime — we’re here to assist with expert support.
Trusted experience
With years of expertise and trusted service, APS RO Store delivers reliable and affordable water purification solutions.
Need Help? Start Here
We offer complete RO water purifier solutions, including installation, servicing, repairs, filter changes, and AMC (Annual Maintenance Contracts).
You can book a service by calling us directly or sending a message through our website. Our technician will contact you and schedule the earliest available slot.
We recommend servicing your RO every 4–6 months to maintain water purity and extend the life of the filters and membrane.
Yes. We supply and replace genuine filters, membranes, and all related RO spare parts for all major brands.
A standard installation or service typically takes 20–30 minutes, depending on the model and issue.
Yes. For urgent issues such as leakage, no water flow, or purifier not working, we offer 24/7 support.
Yes. We handle all major RO water purifier brands, including Kent, Aquaguard, Pureit, Livpure, AO Smith, LG, and many more.
Yes, we offer doorstep installation, repair, and filter replacement services across Chennai.
